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About
Quality
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 About
Quality
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The INhouse Trainer
Topic 07: About Quality
Basic concepts of Quality are
explored. The various levels of Quality within the company
are discussed in terms of the concepts of Total Quality
Management.
This Topic outlines the basic
differences between Quality Control, Quality Assurance and
Total Quality Management and reinforces the responsibility
of every employee of being a part of the quality programme
of the company.
What is Quality
- Quality concepts
- Quality Control vis Quality Assurance
- Total Quality Management
Quality Control Basics
- Why we need Quality Control
- Why we sample
- How we sample
Quality Assurance Pays
- About Recalls
- Cost of Quality
- Quality for me!
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